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Service ยท Retainer
A senior engineer on retainer. The work nobody else wants.
Upgrades that get postponed. Patches that never land. Optimizations that pay for themselves but never get prioritized. Incident response that needs someone who knows the system. Monthly retainer covers all of it.
- Regular maintenance: upgrades, patches, certificate rotation, dependency updates
- Incident response coverage when something breaks
- Cost and performance optimization passes each month
- Monthly check-in calls to align on priorities and what we worked on
- Direct slack or email access for ad-hoc questions during business hours
- You are too small for a full-time DevOps hire but too big to ignore the work
- Your team owns features and product, not infrastructure
- You want someone responsible for the boring-but-critical work
- You have had infrastructure incidents and want a steady hand for the next one
- You finished a project with us and want continuity
- Month 1. Onboarding. We get up to speed on your system, document what we find.
- Monthly. Maintenance work, optimization passes, incident response as needed.
- Monthly call. What we did, what is coming, what we recommend for next month.
- Always. Slack or email access for questions during business hours. On-call coverage by arrangement.
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